Privacy Policy

Privacy Policy – VI Make Trips

Effective Date: 09-12-2025 VI Make Trips (“we”, “our”, “us”) is committed to protecting your personal information and ensuring a safe and secure travel-planning experience. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make an enquiry, or book a tour package with us. By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We gather information to help us provide better travel services, personalised recommendations, and a seamless customer experience.

1.1 Personal Information

We may collect the following details when you submit an enquiry or book a package:

• Full Name
  
• Email Address
  
• Phone Number / WhatsApp Number
  
• Address (if required for documentation)
  
• Number of travellers
  
• Travel dates, preferences, and destination details
  
• Passport details (only during confirmed international bookings)
  

1.2 Automatic Information

When you browse our website, we automatically collect certain technical data such as:

• IP address
  
• Browser type and device details
  
• Pages visited
  
• Time spent on pages
  
• Location (approximate)
  
• Cookies & tracking tools (Google Analytics, Meta Pixel, etc.)
  

This information helps us improve website performance and user experience.

1.3 Payment Information

We do not store credit/debit card details.
Payments, if processed online, are handled securely by trusted third-party gateways.

2. How We Use Your Information

We use the collected information to:

• Respond to enquiries and share package details
  
• Create customised itineraries based on your preferences
  
• Process bookings and send confirmations
  
• Improve our website, services and customer experience
  
• Share travel updates, offers, and follow-up communication
  
• Enhance safety, security, and fraud prevention
  
• Fulfil legal or regulatory requirements
  

Your information is used strictly for travel-related services and never for unrelated marketing.

3. Sharing of Information

We value your privacy and do not sell or trade your personal data.
However, your information may be shared with:

3.1 Travel Partners

Only when required for your booking:

• Hotels & Resorts
  
• Local tour operators
  
• Transport providers
  
• Travel insurance partners
  
• Activity organizers
  

They receive only the information necessary to complete your travel arrangements.

3.2 Legal Requirements

We may disclose information if required by:

• Law enforcement
  
• Government authorities
  
• Court orders
  
• Compliance with travel regulations
  

3.3 Technology Partners

For analytics, website performance, and secure payment processing.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Understand how visitors use our website
  
• Improve loading speed and navigation
  
• Display relevant content and offers
  

You may disable cookies through your browser settings, but some features may not work properly.

5. Data Security

e follow industry-standard practices to safeguard your data:

• Secure servers
  
• Encrypted transmission (HTTPS)
  
• Limited access for authorised staff only
  
• Regular audits & monitoring
  

While we take strong measures, no online transmission is 100% secure. Customers are advised to use strong passwords and avoid sharing sensitive details over unsecured networks.

6. Third-Party Links

Our website may contain links to:

• Travel blogs
  
• Partner websites
  
• External resources
  

These websites operate independently. We are not responsible for their content, privacy practices, or policies.

7. Your Rights & Choices

You have full control over your information. You may:

• Request access to the data we hold
  
• Ask for corrections or updates
  
• Request deletion of your information (subject to booking/legal requirements)
  
• Opt-out of promotional communication at any time
  

To exercise any of these rights, email us at vimaketrips@gmail.com.

8. Children’s Privacy

VI Make Trips does not knowingly collect information from individuals under 18 years without parental or guardian consent. If such data is unintentionally collected, we will delete it immediately upon request.

9. Updates to This Privacy Policy

We may update or revise this Privacy Policy periodically.
Changes will be posted on this page along with the “Effective Date” at the top.

We encourage you to review the policy whenever you visit our website.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

VI Make Trips
Email: vimaketrips@gmail.com
Phone: +91 99944 69909
Website: www.vimaketrips.com